Privacy Policy

Effective Date: 24th/04/2025

Meizon Radio, operated by Meizon Radio Publishers, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our online radio station and related services. We encourage you to review this policy in full to understand how we care for the information you provide.

1. Information We Collect

1.1. Personal Information You Provide

Registration Data: When you subscribe to our newsletters, sign up for accounts, or participate in contests and surveys, we may collect your name, email address, phone number, and other contact information.
Feedback and Communication: If you contact us, leave comments, or communicate through our social media channels, we may collect the personal details included in your messages.
Content Submissions: Any media, such as images or voice messages, that you submit for promotions or interactive features may be stored with associated personal information.

1.2. Automatically Collected Information

Log Files: Our servers automatically record information such as your IP address, browser type, device operating system, access times, pages visited, and referrer URLs.
Usage Data: Through cookies, web beacons, and similar tracking technologies, we gather details related to your browsing behaviors and interaction with our platform, which help us analyze trends and troubleshoot issues.
Location Information: If enabled on your device, approximate geographic location data may be collected to help us tailor content and improve service delivery.

2. How We Use Your Information

We use the collected information for various purposes, including:

Service Provision and Improvement: To operate, maintain, and continually improve our online radio station and related services. This includes personalizing your experience, optimizing our website functionality, and ensuring smooth streaming.
Communication: To deliver relevant updates, promotions, event information, and other news related to Meizon Radio. This communication may be done via email, notifications, or other direct messaging channels.
Analytics and Research: To analyze how visitors interact with our services. This data helps us understand audience behavior, which informs decisions to refine our content and features.
Compliance and Legal Obligations: To fulfill necessary legal requirements, respond to lawful requests, prevent fraud, and enforce our agreements.
Marketing: To send targeted communications (with your permission) that match your interests and preferences.

We ensure that your personal data is used only in ways that are consistent with the purpose for which it was collected.

3. Sharing Your Information

Your privacy is important to us, and we do not sell your personal information. However, we may share your data under the following circumstances:

Service Providers: We may share information with reputable third-party vendors who perform services on our behalf (e.g., web hosting, data analytics, email service providers). These partners are contractually obligated to protect your data.
Legal Requirements: When required by law, regulation, legal process, or governmental request, we may disclose your information to appropriate authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be disclosed to the involved parties. We ensure that such disclosures are handled with appropriate safeguards.
User Consent: We may share your information with third parties if you explicitly consent to such sharing, or as necessary for the provision of additional services you select.

4. Data Storage, Security, and Retention

4.1. Data Storage and Retention

Storage Location: Your personal data is stored on secure servers located in regions where data protection standards are enforced.
Retention Period: We keep your personal information only for as long as needed to fulfill the purposes outlined in this policy or to comply with legal obligations. When your data is no longer required, we ensure it is securely disposed of or anonymized.

4.2. Data Security

Protective Measures: We employ industry-standard security measures such as encryption, secure socket layer (SSL) technology, access controls, and firewalls to safeguard against unauthorized access, disclosure, alteration, or destruction of your personal data.
Limitations: Although we make every effort to protect your information, please note that no method of transmission or electronic storage can be guaranteed as completely secure.

5. Cookies and Tracking Technologies

We and our partners may use cookies and similar technologies to:

Enhance: Provide a more personalized experience by remembering your preferences and providing customized content.
Analyze: Monitor and improve website performance, analyze user trends, and track user interactions.
Advertise: Display targeted advertisements based on your browsing behaviors and interests.

Managing Cookies: Most web browsers allow you to control or block cookies through their settings. However, disabling cookies may affect the functionality and performance of our services.

6. International Data Transfers

Your information may be processed and stored in a jurisdiction other than your own. When such transfers occur, we take steps to ensure that your data is protected by:

Adequate Safeguards: Ensuring adequate legal frameworks and technical safeguards are in place.
Compliance Assurance: Adhering to applicable data protection laws and data transfer agreements.

7. User Rights and Choices

You have certain rights regarding your personal data, including:

Right to Access: You can request details about the personal data we hold about you.
Right to Correction: If your information is inaccurate or incomplete, you may ask us to update or correct it.
Right to Deletion: Where legally permissible and subject to regulatory obligations, you can request the deletion of your personal data.
Right to Object: You may object to the processing of your personal data for certain purposes, such as direct marketing.
Data Portability: You can request a structured, machine-readable copy of your personal information.

To exercise these rights or for any privacy-related inquiries, please contact us using the details provided below.

8. Children's Privacy

Our services are primarily directed at adults. We do not knowingly collect personal information from children under the age of 13. If it comes to our attention that data of a minor has been inadvertently collected, we will take prompt steps to delete it.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. When significant updates are made, we will notify you via our website or other communication channels. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

For any questions, concerns, or to exercise your rights regarding your personal data, please contact us using the following details:

Email: privacy@meizonradio.co.ug
Website: www.meizonradio.live
Postal Address: 77 Market Street Bugiri Municipality

This Privacy Policy is intended to ensure transparency with our audience and reinforce our commitment to protecting your data. We value your trust and will continually work to secure your personal information as part of our mission to provide unparalleled service on Meizon Radio.

Additional Information You Might Find Useful:

Third-Party Links: Our website might contain links to external sites. Once you leave our site, we are not responsible for the privacy practices of other websites.
Data Breaches: In the unlikely event of a data breach, we have protocols in place to promptly notify affected users and mitigate any potential harm.
Legal Disclosures: For further details on our legal obligations regarding your data, please refer to our terms of service or contact our legal team.

By using our services, you acknowledge that you have read this policy and agree to the collection, storage, and use of your information in accordance with its terms.